CONTACT INFORMATION

Our Communication Channels

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where Can I View My Orders?

You can view your orders from the "My Orders" tab on your "My Account" page.

Can I change the products in my order?

No changes can be made to products you purchase online. To change a product, you must return the product you purchased and place an order again.

How will my invoice be delivered to me?

When your products are delivered, your invoice will be delivered to you along with your products.

Can I send the products I ordered to a different address?

Your products will be sent to the delivery address you have chosen in your order. Unfortunately, it is not possible to send products to separate addresses. If you wish, you can return your orders and change the address.

I receive an error while creating an order, what should I do?

When you encounter such technical problems, you can send a screenshot of the page you receive the error on, along with your contact information, to info@mondi.co.uk We will investigate the issue and inform you as soon as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

On this page, you can find all the channels you can use to contact us to get information about our products and services and to convey your opinions, suggestions and complaints.