Last Updated: 2026-03-30. This document is an informational template only and does not constitute legal advice. Ensure the cookie descriptions below accurately reflect the cookies your website actually sets before publishing. Use an automated cookie scanner to audit your cookies regularly.

1. Who We Are and Scope

This Cookie Policy explains how Mondi Home UK (BOA HOME FURNİTURE LTD, 375 – 377 High Road, London, England, N17 6QN, United Kingdom) (“we”, “us” or “our”) uses cookies and similar tracking technologies on https://mondihome.co.uk/. This Policy should be read alongside our Privacy Policy.

General enquiries: info@mondihome.co.uk

2. What Are Cookies and Similar Technologies?

A cookie is a small text file placed on your device (computer, tablet, or smartphone) when you visit a website. Cookies enable the website to recognise your device on repeat visits and remember settings, preferences, and activities.

In addition to cookies, we may use the following similar technologies:

  • Web beacons / tracking pixels: Invisible 1×1 pixel images embedded in web pages or emails to track whether content has been viewed or a link has been clicked.
  • Local storage & session storage: Browser-based data storage that can persist beyond a single session (local storage) or be cleared automatically when you close your browser tab (session storage).
  • JavaScript tags: Snippets of code that enable analytics, advertising, and support tools to function.
  • Device fingerprinting: In limited circumstances for fraud prevention, unique device characteristics may be collected as an alternative to cookies.

3. Why We Use Cookies

As an e-commerce website, cookies are fundamental to our operation. They enable us to:

  • Maintain your shopping cart and checkout session across pages;
  • Remember your login status and account preferences;
  • Save items to your wishlist;
  • Apply and remember discount codes;
  • Detect and prevent fraudulent orders and bot traffic;
  • Measure and improve website performance and user experience;
  • Personalise product recommendations based on your browsing history;
  • Deliver relevant advertising and retarget customers who have shown interest in our products;
  • Track affiliate referrals and partner commissions.

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly. Without them, core features such as adding items to your basket, proceeding to checkout, or logging into your account would not be possible. They cannot be disabled in our systems.

Examples of strictly necessary cookies on an e-commerce site:

  • Shopping cart / basket session cookie (keeps your cart populated as you browse)
  • Login / authentication session cookie (keeps you signed in during your visit)
  • CSRF token cookie (protects against cross-site request forgery attacks during checkout)
  • Cookie consent preference cookie (remembers your consent choices)
  • Secure checkout session cookie (maintains encrypted checkout flow)
  • Load-balancing cookie (routes your requests to the correct server)

Legal basis: No consent required. These cookies are set in response to actions you take (e.g. adding a product to cart) or are technically essential to provide the service you have requested (Recital 25, ePrivacy Directive; PECR Regulation 6(4)).

4.2 Performance and Analytics Cookies

These cookies collect aggregated information about how visitors use our website — which pages are most visited, how long visitors spend on each page, where they come from, and where they drop off in the checkout funnel. This information helps us improve our website, product listings, and checkout experience.

Examples:

  • Google Analytics (tracking website traffic, page performance, and conversion rates)
  • Checkout funnel abandonment tracking (identifying where customers exit the checkout)
  • A/B testing cookies (measuring the performance of different page layouts or promotions)
  • Heatmap and session recording tools (e.g. Hotjar, Microsoft Clarity — anonymised replays of user interactions)
  • Site error and performance monitoring tools

Legal basis: Consent, unless the analytics service can be configured to operate without cookies or with fully anonymised data that does not constitute personal data.

4.3 Functional Cookies

Functional cookies enable enhanced features and personalisation that improve your shopping experience, such as remembering your language, currency, or previously viewed products. They may be set by us or by third-party services embedded in our website.

Examples:

  • Language and currency preference cookies
  • Previously viewed products / browsing history (for “Recently Viewed” carousels)
  • Live chat and customer support widgets (e.g. Intercom, Zendesk, Tidio)
  • Embedded video player settings (e.g. YouTube, Vimeo — for product demonstration videos)
  • Saved payment method type (e.g. remembered preference for card vs. PayPal)
  • Delivery address suggestions (based on previous orders)

Legal basis: Consent (where personal data is involved); legitimate interests (where purely functional and non-identifying).

4.4 Targeting, Marketing, and Retargeting Cookies

These cookies are used to build a profile of your shopping interests and display relevant advertisements on our website and on other websites and platforms you subsequently visit. They enable us to run retargeting campaigns for products you have viewed, added to your basket, or started to purchase. They also allow us to measure the effectiveness of our advertising campaigns.

Examples:

  • Google Ads remarketing tags (retarget users who visited product pages)
  • Meta (Facebook) Pixel (track conversions, build lookalike audiences, retarget cart abandonments)
  • TikTok Pixel (advertising campaign tracking and retargeting)
  • Pinterest Tag (shopping campaign tracking)
  • Microsoft / Bing Ads UET Tag
  • Abandoned cart retargeting (serving ads reminding users of items left in their basket)
  • Cross-sell and upsell advertising (serving ads for complementary products)

Legal basis: Explicit consent is required for all targeting and advertising cookies under PECR / ePrivacy legislation and GDPR Article 6(1)(a).

4.5 Affiliate and Partner Tracking Cookies

If you arrive at our website via an affiliate link, referral programme, comparison website, or cashback platform, a cookie is set to attribute the referral to the relevant partner and calculate any applicable commission.

Legal basis: Legitimate interests (for contractual commission obligations with partners); consent where required by applicable ePrivacy rules.

4.6 Social Media Cookies

Our website includes social sharing buttons (e.g. Facebook, Instagram, Pinterest, Twitter/X) and may embed social media content. When you interact with these features, the social media provider may set its own cookies. We do not control these cookies; please review the relevant social media platform’s cookie and privacy policy. These cookies are typically subject to the consent requirements of the relevant platform.

5. Specific Cookies Used on This Website

The table below lists the main cookies set by our website. This list is updated periodically and may not be exhaustive; please re-run an automated cookie scan if you require a complete current list.

Name Provider Purpose Duration Type
lhc_accepted Mondi Home UK Stores your cookie consent preference 1 year Necessary
cart_session Mondi Home UK Maintains your shopping cart contents during browsing Session / 30 days Necessary
_ga, _ga_* Google Analytics Distinguishes unique users and tracks site usage 2 years Analytics
_fbp Meta (Facebook) Identifies browsers for retargeting and conversion tracking 90 days Marketing
[Update with your actual cookies] — — — —

Note: Replace or supplement the example entries above with the actual cookies set by your website. We recommend using an automated cookie scanner (e.g. Cookiebot, OneTrust, or similar) to maintain an up-to-date audit.

6. Consent — How We Obtain and Record It

Under UK PECR and EU ePrivacy rules, we are required to obtain your consent before placing non-essential cookies on your device. Your consent is obtained through our cookie consent banner when you first visit the website.

  • Consent is freely given, specific, informed, and unambiguous. You can choose which non-essential cookie categories to accept or reject.
  • Consent is recorded with a timestamp, the version of our Cookie Policy at the time, and your selected preferences. We maintain consent records in accordance with accountability requirements under GDPR.
  • Consent can be withdrawn at any time by revisiting the cookie preference centre or by clearing your browser cookies and revisiting the site. Withdrawal does not affect the lawfulness of any processing carried out before withdrawal.
  • Consent is not required for strictly necessary cookies.

7. Managing Your Cookie Preferences

You can manage cookies in the following ways:

  • Cookie preference centre: Use our on-site consent banner to adjust or revoke your category-level preferences at any time.
  • Browser settings: All major browsers allow you to block or delete cookies. Refer to your browser’s Help section for instructions. Note: blocking all cookies will prevent essential e-commerce functionality, including the ability to maintain your shopping cart and complete a purchase.
  • Platform opt-out tools:
  • Mobile devices: Use your device’s “Limit Ad Tracking” (iOS) or “Opt out of Ads Personalisation” (Android) settings to reduce interest-based advertising.

8. Cookies and E-commerce Compliance

Certain cookies are integral to the lawful operation of our e-commerce platform. We note the following for compliance purposes:

  • Shopping cart cookies are strictly necessary and do not require consent;
  • Payment security and fraud-prevention cookies are strictly necessary and do not require consent;
  • Retargeting and advertising cookies require your explicit, granular consent before being set;
  • Consent records are maintained and are auditable as part of our GDPR Article 5(2) accountability obligations;
  • We review our cookie audit at least annually or whenever significant changes are made to our technology stack.

9. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. There is currently no universal industry standard for how to respond to DNT signals. We do not currently alter our data collection practices in response to DNT signals, but we will update this section if industry standards emerge.

10. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use, our data practices, legal requirements, or technology. Material changes will be communicated through our website, and we will update the “Last Updated” date. Re-visit this Policy regularly and, where cookie preferences are reset following an update, reconfigure your choices through our consent centre.

11. Contact Us

If you have questions about our use of cookies or this Policy, please contact us:

Mondi Home UK (BOA HOME FURNİTURE LTD)
375 – 377 High Road, London, England, N17 6QN, United Kingdom
Email: info@mondihome.co.uk
Website: https://mondihome.co.uk/